- General payment terms
1.1 All transactions processed through www.cookicutter.com (operated under the brand Cookicutter) are conducted in accordance with statutory consumer protection regulations established in Germany and the wider European Union.
1.2 By completing a purchase on this website, you confirm that you are legally authorized to utilize the selected payment instrument.
1.3 Upon authorization of a order, your bank statement will reflect the payment descriptor: www.cookicutter.com.
- Accepted payment methods
We accommodate a selection of electronic payment options for your convenience:
Credit and Debit Cards: Visa, Mastercard, American Express
Digital Wallets: Apple Pay, Google Pay
- Transaction processing and risk monitoring
3.1 Payments are processed electronically via standard encrypted merchant processing infrastructure provided by Stripe. Customer registration or creation of a Stripe account is not required to complete a transaction.
3.2 All payment submissions undergo standard automated security checks and transaction screening to identify and prevent unauthorized transactions.
3.3 Payment authorization occurs at the point of order placement. Following successful transaction clearance, order processing and dispatch proceed in accordance with our standalone Shipping Policy.
- Data protection and privacy
4.1 The protection of your personal and financial information is governed by the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.
4.2 We maintain compliance with cookie consent frameworks. Non-essential operational or analytical cookies are executed only after explicit consent is granted via the cookie banner on our website.
4.3 For complete details on how customer data is processed, stored, and protected, please review our standalone Privacy Policy.
- Merchant and customer contact details
If you have questions regarding a transaction or require assistance with payment verification, our customer service team responds to all inquiries within 24 hours.
Address: Philipp-Reis-Str. 15 B3/B4, 63128, Dietzenbach
Phone: +4917620374072
Email: cutter@cookicutter.com